Trust and compliance
Privacy Policy
This page explains what data may be used for request preparation, cart behavior, VIP features and messenger communication.
What information may be used
Space Gardens may use contact details, request notes, selected products, area notes, saved cart data and messenger communication only to prepare and handle customer enquiries.
Messenger communication
Most service communication happens through WhatsApp, Telegram, Line or Instagram. Do not send sensitive information through an unconfirmed account.
Prescription and identity data
If a prescription support request applies, identity details may be checked through the confirmed manager flow and the contracted medical partner process.
Your choices
Visitors can browse the site without creating an account, clear local browser data and ask the team how information is handled before sending documents.
Local browser data
The browser may store the age confirmation, cart and account session on this device. Clearing browser data removes these local records; it does not delete information already sent to the team.
External services
WhatsApp, Telegram, Line, Instagram and Google Maps process information under their own policies. Use official Space Gardens channels and ask who will receive any sensitive document before sending it.
Retention and data requests
Retention depends on the enquiry, account, security needs and applicable obligations. Contact the team to ask how your information is used or to request a correction or deletion where the information does not need to be retained.